|Course:||5: Access and Outreach|
|Lesson:||Lesson 1: Good Reference and Access Practices|
Ideally, your historical records collections will not be directly accessible by users–in other words, users can’t just go to a shelf and pull what they are looking for. Instead, users should fill out a call slip and staff will retrieve the collection for them.
A call slip is just a simple form that users fill out in order to request that some particular material be called from the stacks and brought to them to use.
Users should have access to call slips in order to indicate to staff exactly what collections they want to look at. Call slips generally ask the user to provide:
Call slips may also contain places for staff to make notes – such as noting the location of the requested materials in the storage space.
Click here to view a sample call slip with instructions for filling it out.