Course:5: Access and Outreach
Lesson:Lesson 1: Good Reference and Access Practices
Topic:Good Reference Practice – It’s a Matter of Security!

Good Reference Practice--It's a Matter of Security!

Providing good service to your users is a function of what archivists do. However, good reference practices lead to more than happy users. They lead to a more secure environment for your collections.

Your reference policies and procedures will assure that your collections are used responsibly and maintained for years to come. Make sure that your staff and your users understand that reference policies MUST be followed in order to keep collections safe.

Retain your registration forms or logs and your call slips for several years after they have been created in order to be sure you can retrace who used a collection when in case something comes up missing.