|January 2001||Volume 3 Number 1|
On November 15, The Hartford Public Library will launch the Midnight Library Information and Telecom Service, an innovative initiative that will provide library enthusiasts throughout the region with quick, ready-reference answers. When the Library's Main Street doors close, the lights will stay on inside as a staff of dedicated librarians remains on-call until midnight, seven days a week. By phone, by fax, by e-mail, businesses and residents in the Metro Hartford region will be able to contact a reference librarian and expect an answer within two hours.
The Hartford Public Library is the first municipal library in the United States to offer a telephone-reference service from morning to moontime. Currently, only three other state and private library systems in the country are successfully running similar services.
According to Louise Blalock, Chief Librarian, "This will be a fantastic service for people who don't know where to turn for answers after hours. Unlike the Internet, the Library's Telecom service connects you with a person. If you don't know how to ask your question, a librarian can help." Librarians will be available to assist students with homework at night, or to jolt the memory of a senior citizen trying to recall the lyrics of a favorite tune. Librarians will also help callers navigate the Internet to assist them in their search for answers.
For more information, please contact Daniel Alexandre, coordinator of the Midnight Library program at (860) 522-4888, ext. 6495. Sign on to the library's website.
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