Re: Focus groups

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Date: Sun, 10 Aug 1997 17:25:29 -0400
Message-Id: <3.0.32.19970810172859.007bfec0@tiac.net>
From: sufflib@tiac.net
To: Multiple recipients of list <conntech>
Subject: Re: Focus groups


Has any library tried the so-called CUSTOMER PANEL approach?  From what I
understand it's like a Focus Group except that participants meet on a
regular basis over a number of months.  Apparently this allows for
full-picture solutions. 

Joe Cadieux
Kent Memorial Library, Suffield, CT

At 05:56 PM 7/28/97 -0400, you wrote:
>focus groups were a great way 
>for me to meet people and learn how they felt about the library. [snip]
>We are planning to hold focus groups again.

>Laurel Goodgion
>Portland Library

• Next message: Alfred Hopkins: "Sec. Riley's Letter to FCC and US/DOE E-Rate Report and Forms now"
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• Maybe in reply to: Mary-Louise Jensen: "Focus groups"
• Next in thread: Janet Cavanagh: "Re: Focus groups"