Baker & Taylor Problem

Donna Miller (dmiller@avon.lib.ct.us)
Mon, 1 Dec 1997 12:23:54 -0500

Date: Mon, 1 Dec 1997 12:23:54 -0500
Message-Id: <3.0.1.32.19971201122206.00687cc0@connect.crlc.org>
From: Donna Miller <dmiller@avon.lib.ct.us>
To: Multiple recipients of list <conntech>
Subject: Baker & Taylor Problem

To all:

I have an ongoing problem when printing out confirmed electronic book
orders from Baker &  Taylor.  At random times, the printer will stop and my
cpu freezes up;  the Esc key does not work and I have to reboot.

The printer is an older Epson dot matrix, connected by a switch box to the
cpu; there is also a LaserJet 5L (HP) printer which goes through the switch
box.  I have Windows 95 and use the Start menu to reach the DOS prompt to
access Baker & Taylor.

When using Windows 3.1 in the past, I would frequently get a message while
printing :"Windows wants to take over LPT1" and if I didn't respond in
time, the system would freeze up.  I'm wondering if Windows 95 is perhaps
doing the same thing and if so how to prevent it.   

I have tried connecting the Epson directly to the cpu, bypassing the switch
box ,with inconsistent results.  I have also turned off the screen saver,
and have exited and reopened Baker &  Taylor before printing.

Has anyone encountered and solved this problem?  If so, please call
(860)673-9712 or send an e-mail to:  pasmith@avon.lib.ct.us

Thank you

Pat Smith
Administrative Clerk
Avon Free Public Library