ALA NEWS

Michael A. Golrick (mgolrick@sclc.org)
Fri, 19 Dec 1997 14:51:44 -0500

Date: Fri, 19 Dec 1997 14:51:44 -0500
Message-Id: <199712191956.OAA20490@comet.connix.com>
From: mgolrick@sclc.org (Michael A. Golrick)
To: Multiple recipients of list <conntech>
Subject: ALA NEWS

Selections from the latest News Release from AL HQ

Michael
_____________________

American Libraries goes online
        American Libraries, the independent news-and-features
magazine and official journal of the American Library Association (ALA),
will launch its own Web site, ALOnline, on December 22, 1997.
        American Libraries Editor Leonard Kniffel said the site will *make
more information available to more readers faster.*
        The ALOnline *Datebook* section will feature a continuously
updated calendar of upcoming conferences, exhibits, continuing
education courses, book fairs, institutes and other events of interest to
all types of libraries.
        Other ALOnline highlights will include:
      *Current and recent installments of  the popular *Internet Librarian*
         column by Karen Schneider.
       *The table of contents for current and recent issues of the

         magazine.
       *Complete indexes for 1996 and 1997.
       *The 1998 editorial calendar.
       *How to submit an article for publication.
       *How to place product or classified advertisements.
        *American Libraries is in its 91st year,* Kniffel observed.  *The
establishment of this Web site represents a new milestone. We hope that
it will make it easier for readers around the world to use the magazine to
stay informed.*
        The ALOnline site can be reached directly at
http://www.ala.org/alonline/, or through the ALA Web site at
http://www.ala.org.
        For more information, contact American Libraries at
americanlibraries@ala.org.
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U.S. Poet Laureate Robert Pinsky among highlights
 of 1998 ALA Annual Conference
            U.S. Poet Laureate Robert Pinsky will participate in *Writers Live
at the Library* activities during the American Library Association (ALA)
Annual Conference, June 25 - July 2, 1998, in Washington, D.C.
             Pinsky will participate in a poets and librarians panel on June 27
and will be kick-off reader for a series of 12 readings on June 27 - 29 in
the Exhibit Hall of the Washington, D.C. Convention Center. The readings
are sponsored by ALA Public Programs, Poets House in New York,
Booklist magazine and the Public Library Association, a division of ALA.
Pinsky, a teacher in the graduate writing program at Boston University,
was named Poet Laureate and consultant in poetry by the Librarian of
Congress in Washington in March 1997.
        His writings have won awards from the Guggenheim Foundation,
the National Endowment for the Arts and the American Academy and
Institute of Arts and Letters. Pinsky's work has appeared in numerous
magazines and anthologies including Antaeus, The New Yorker, Paris
Review and The Norton Anthology of Modern Poetry.
        His most recent work, *The Inferno of Dante,* a new verse
translation now in its sixth printing, was recently awarded the Los
Angeles Times Book Award in poetry and the Howard Morton Landon
Prize for translation. A Book of the Month Club Editor's Choice, *The
Inferno Dante* appeared on the bestseller lists of the Boston Globe and
New York Newsday.
             Pinsky's *The Figured Wheel: New and Collected Poems,
1965-1996,* gathers together all his poetry to date, including 21 new
poems. His previous books of poetry include *An Explanation of
America,* *The Want Bone,* and *History of My Heart,* which was
awarded the William Carlos Williams Prize of the Poetry Society of
America.
             His collection of essays, *Poetry and the World,* was nominated
for the National Book Critics Circle award in criticism.  He is also
co-translator of *The Separate Notebook,* poems by Nobel Prize winner
Czeslaw Milosz.
             *Writers Live at the Library,* a project of ALA and the Lila
Wallace-Reader's Digest Fund, brings diverse writers and readers
together in America's libraries in an effort to increase the visibility of the
library as a literary forum.
              For more information on ALA Public Programs projects, visit the
ALA Public Programs Web site: http://www.ala.org/publicprograms, or
call 312-280-5045 or 5055.
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"Customer Service Excellence" to be presented
 in North Carolina
        "Customer Service Excellence" the Library Administration and
Management Association (LAMA) 1998 Institute of the Year,
co-sponsored by the University of North Carolina at Greensboro, will be
presented on March 6 in Greensboro.  The deadline for registration
is February 13.
        The full-day workshop will address broad concepts of customer
service philosophy, the attributes of library customers and the application
of marketing principles to customer service in an information service
environment.  Participants will be presented strategies for maximizing
customer service through the use of teams, problem solving techniques,
and enhanced internal and external communication.  Implications for
organizational structures and services in an increasingly technological
environment will be explored.
        The workshop will feature a combination of lecture, video, and
both general and group discussion.  Working in small groups, participants
will have the opportunity to reinforce workshop concepts by developing
a library scenario including mission statements, goals and objectives,
marketing strategies and services.
        Dr. Darlene E. Weingand, a professor and director of the
University of Wisconsin-Madison School of Library and Information
Studies Continuing Education Services, developed "Customer Service
Excellence" for LAMA and will serve as the workshop leader.  Weingand
has been responsible for the development and administration of
professional continuing education for state, regional and national
audiences in all types and sizes of libraries since 1981.
        She was previously community librarian and branch head for the
Minneapolis Public Library and Information Center and also has worked in
academic libraries, K-12 schools and the private sector.  Weingand
consults, lectures and trains both nationally and internationally in areas
of continuing education, management, marketing, customer service,
library futures, telecommunications and media.
        She is the author of more than a dozen books, including her
recent  Customer Service Excellence: A Concise Guide for Librarians.
Weingand holds a master's degree in library science from Rosary College
and a Ph.D. from the University of Minnesota.
        Registration fees are $115 for LAMA members and $125 for
non-members.  To register, contact Loretta Reed, LAMA, 50 E. Huron,
Chicago IL  60611.  Telephone: 800- 545-2433.  Fax: 312-280-3257.
E-mail: lreed@ala.org.  Registrants will have the option to order
Customer Service Excellence: A Concise Guide for Librarians at a 20
percent discount.
        For more information or to schedule a presentation of the Institute
of the Year, contact Elizabeth Dreazen, LAMA Deputy Executive
Director, 50 E. Huron, Chicago, IL 60611.  Telephone: 800-545-2433, ext.
5030.  E-mail: edreazen@ala.org.
        LAMA Institutes of the Year are regional institutes designed to
explore broad issues of current importance to librarianship.  The
Institutes are developed by the LAMA Special Conferences and
Programs Committee in conjunction with designated presenters.
        LAMA is a division of the American Library Association.
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LAMA *Staffing Issues* institute to be PLA preconference
        "Staffing Issues for the Year 2000: Managing and Working in the
Libraries of Tomorrow," the Library Administration and Management
Association (LAMA) 1997 Institute of the Year, will be featured March 10
as a preconference at the Public Library Association (PLA) Seventh
National Conference in Kansas City, Mo.  The deadline for early bird
registration is Jan. 5; the advance registration deadline is Feb.
26.
        The preconference is co-sponsored by the Missouri Library
Association.
        The one-day institute will focus on identifying and addressing
critical issues and challenges that will change the way libraries are
staffed and managed in the future.  The institute's goal is to provide
participants with immediate strategies for success and a vision for the
future. Participants will receive a substantive handbook that will recap
information presented throughout the day and allow workshop
information to be personalized for later use.
        Topics to be covered include: the library and information
environment of the future; new organizational and management models;
a profile of the workforce and the worker of the future; the shifting roles
of librarians and library staff; human resources trends and issues; and
management roles and responsibilities in recruitment and retention,
supervision, training and development, motivation and rewards.
        Dr. Julie Beth Todaro, head librarian of the Rio Grande and
Robbins Campus LRCs at the Austin (Texas) Community College, will be
the workshop leader.  Todaro has more than 25 years of library
management experience, including 12 years in academic libraries and
eight years in public libraries.  She currently chairs the Texas LSCA
Council and the statewide committee to draft new standards for school
libraries.  She serves on the Executive Board of the Texas Library
Association and is a Commissioner of the Austin Public Library.  An
experienced speaker and noted workshop leader, Todaro holds a
master's degree in library science from the University of Texas at Austin
and a doctorate in library science from Columbia University in New York.
In 1996, Todaro was named Librarian of the Year by the Texas Library
Association.
        For registration information, call PLA at 800-545-2433, ext. 5PLA.
        For more information about the institute, contact: Elizabeth
Dreazen, LAMA Deputy Executive Director, 50 E. Huron St., Chicago, IL
60611.  Telephone: 800-545-2433, ext. 5030.  E-mail: edreazen@ala.org.
        LAMA Institutes of the Year are regional institutes designed to
explore broad issues of current importance to librarianship.  The
Institutes are developed by the LAMA Special Conferences and
Programs Committee in conjunction with designated presenters.
        LAMA is a division of the American Library Association.
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