Note: iCONN Downloadable audiobooks is now on a new platform
Go to iCONN's NEW downloadable audio books site Help (video tutorials) FAQs Player Tutorial Devices supported Downloading and Transferring Titles on Your Mac Getting OneClickdigital to play on your iPhone User e-mail support: support@oneclickdigital.com What will become of the Ingram service after October 1? What will become of titles on users' bookshelves at the end of the day 9/30? ANSWER: Users will not be able to access their bookshelves at all after 9/30. The titles will just go away. Will titles users have downloaded to their computers before the end of the day 9/30 be available for transfer to their devices? ANSWER: If the title is already downloaded to their computer, they should be able to transfer it to a device any time prior to the expiration date of that checkout, because once it is downloaded to the computer, the transfer process doesn’t need to access Ingram's servers. What will become of user holds placed on titles before 9/30? ANSWER: All holds will be cancelled. Will there be any required return procedure for titles checked out prior to 9/30? ANSWER: No. Ingram will expire these on their end. Do you recommend users uninstall the Ingram Media Manager from their computers after their use of Ingram downloadable audio books ceases beyond 9/30? If yes, what steps (PC and Mac) do you recommend they follow? ANSWER: Yes, this is recommended. For PCs, the user should go to their Control Panel -> Add/Remove Programs, then find the Ingram Media Manager (IMM) program and Un-Install it. For MAC users, simply locate the IMM file in their Applications folder and delete it. What will happen to the web link to iCONN's Ingram downloadable audio books (http://connstatelib.myilibraryaudio.com/) after 9/30? ANSWER: It will cease to function. Last updated: 10/27/2011
Help (video tutorials) FAQs Player Tutorial Devices supported Downloading and Transferring Titles on Your Mac Getting OneClickdigital to play on your iPhone User e-mail support: support@oneclickdigital.com What will become of the Ingram service after October 1? What will become of titles on users' bookshelves at the end of the day 9/30? ANSWER: Users will not be able to access their bookshelves at all after 9/30. The titles will just go away. Will titles users have downloaded to their computers before the end of the day 9/30 be available for transfer to their devices? ANSWER: If the title is already downloaded to their computer, they should be able to transfer it to a device any time prior to the expiration date of that checkout, because once it is downloaded to the computer, the transfer process doesn’t need to access Ingram's servers. What will become of user holds placed on titles before 9/30? ANSWER: All holds will be cancelled. Will there be any required return procedure for titles checked out prior to 9/30? ANSWER: No. Ingram will expire these on their end. Do you recommend users uninstall the Ingram Media Manager from their computers after their use of Ingram downloadable audio books ceases beyond 9/30? If yes, what steps (PC and Mac) do you recommend they follow? ANSWER: Yes, this is recommended. For PCs, the user should go to their Control Panel -> Add/Remove Programs, then find the Ingram Media Manager (IMM) program and Un-Install it. For MAC users, simply locate the IMM file in their Applications folder and delete it. What will happen to the web link to iCONN's Ingram downloadable audio books (http://connstatelib.myilibraryaudio.com/) after 9/30? ANSWER: It will cease to function.
Help (video tutorials)
FAQs
Player Tutorial
Devices supported Downloading and Transferring Titles on Your Mac Getting OneClickdigital to play on your iPhone User e-mail support: support@oneclickdigital.com
Downloading and Transferring Titles on Your Mac
Getting OneClickdigital to play on your iPhone
User e-mail support: support@oneclickdigital.com
What will become of the Ingram service after October 1? What will become of titles on users' bookshelves at the end of the day 9/30? ANSWER: Users will not be able to access their bookshelves at all after 9/30. The titles will just go away. Will titles users have downloaded to their computers before the end of the day 9/30 be available for transfer to their devices? ANSWER: If the title is already downloaded to their computer, they should be able to transfer it to a device any time prior to the expiration date of that checkout, because once it is downloaded to the computer, the transfer process doesn’t need to access Ingram's servers. What will become of user holds placed on titles before 9/30? ANSWER: All holds will be cancelled. Will there be any required return procedure for titles checked out prior to 9/30? ANSWER: No. Ingram will expire these on their end. Do you recommend users uninstall the Ingram Media Manager from their computers after their use of Ingram downloadable audio books ceases beyond 9/30? If yes, what steps (PC and Mac) do you recommend they follow? ANSWER: Yes, this is recommended. For PCs, the user should go to their Control Panel -> Add/Remove Programs, then find the Ingram Media Manager (IMM) program and Un-Install it. For MAC users, simply locate the IMM file in their Applications folder and delete it. What will happen to the web link to iCONN's Ingram downloadable audio books (http://connstatelib.myilibraryaudio.com/) after 9/30? ANSWER: It will cease to function.
Last updated: 10/27/2011
