Definition - Interlibrary Loan [ILL] is a transaction in which
library material, or a copy of the material, is made available by one
institution to another institution or registered individual, upon request.
Purpose - The purpose of ILL is to obtain material for registered library
Scope - Participating libraries should have their own ILL
policies and procedures in addition to this code.
Collection Development - ILL is not a substitute for collection
ILL Policy - Every library will have an online ILL policy which it regularly
Publicity - Every library has an obligation to publicize its
ILL service so that its users are aware of it.
Reciprocity - Libraries in Connecticut must be willing to lend
items via ILL if they wish to borrow via ILL.
Shipping - Materials should be packaged to prevent damage in
shipping. Libraries using CONNECTICAR [C-Car] will comply with C-Car guidelines
for shipping / packaging materials
Staff Training - Every library is responsible for training ILL
staff on the operation of automated Interlibrary Loan systems in use at their
Responsibilities of Borrowing Libraries
Citations - The borrowing library is responsible for providing
the proper bibliographic citation for each request for an item which is not in
the reQuest database.
Copyright compliance - The borrowing library must ensure compliance with the
copyright law (Title 17, U.S. Code) and its accompanying guidelines.
Costs - Libraries should make their users aware that they may
be responsible for lending, document delivery, or other fees which may be
levied by the lender.
Load-leveling - The reQuest system will distribute requests as evenly as
possible so that libraries are not over-burdened. If libraries are submitting
requests via a template on the reQuest system, libraries should distribute
requests as evenly as possible.
Loan periods / recalls - The borrowing library is responsible
for honoring loan periods and recalls on borrowed materials as set by the
User notification - The borrowing library will notify the user in a timely
manner when the material arrives.
Placement of requests - ILL requests may be placed by library
staff on behalf of the user or directly by the user.
Renewals - The lending library's policies determine whether an
ILL may be renewed.
Responsibility for ILL items - The borrowing library is
responsible for materials from the time they leave the lending library until
they are returned to that library.
Restrictions - The borrowing library will comply with any restrictions placed
by the lending library on the use of the materials borrowed.
Turnaround time - The borrowing library will submit the ILL
request in a timely manner.
Responsibilities of the Lending Library
Citation information - If the item being requested is not in
the reQuest database and the borrowing library has made a good faith effort to
provide complete bibliographic verification, the lending library will make
every attempt to fulfill the request.
Lending policies - The lending library will clearly state any conditions,
costs, and/or restrictions of use; and will indicate the loan period of the
Turnaround time - Lending libraries will respond to requests in
a timely manner.
Responsibilities of the User
General information - Interlibrary Loan [ILL] should be used to
obtain materials not available in your local library. Library users must adhere
to the ILL guidelines set by both the borrowing and the lending libraries.
Copyright compliance - Library users are responsible for
compliance with U.S. copyright law and its accompanying guidelines.
Costs - Library users are responsible for compensation for
damage or replacement of Interlibrary Loan material while it is checked out to
Return of ILL items - Interlibrary Loan items must be returned
to the library where they were checked out so that the borrowing library can
clear its records.
Approved by the reQuest Board, May 6, 1998.
Revised; 1/7/99. Revised; 5/2/01
For more information on reQuest Interlibrary Loan, contact:
Stephen Cauffman, Interlibrary Loan Coordinator
Telephone: (860) 704-2223 or toll free (888) 256-1222