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Scheduled Maintenance Procedures
A service of the Connecticut State Library and your local library

Auto-Graphics is instituting the following change regarding scheduled and emergency maintenance on reQuest:

  1. Scheduled system/hardware maintenance will be done after midnight (EST) Monday to Friday or, if the system is needed for extended periods of time, maintenance work will be scheduled on weekends.
  2. A-G will provide one week advanced notice for scheduled system/hardware maintenance.
  3. Emergency system/hardware maintenance and system shutdowns will be performed as needed to insure proper operation of A-G's equipment. A-G will provide as much advanced notice as possible for emergency system/hardware maintenance and shutdowns.

This change was done at our request to accommodate the needs of library staff using reQuest in the evening hours.


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