Your patrons will benefit from reQuest ILL

• reQuest ILL is easy to use.
• The system is available 24 hours per day, 7 days per week.
• Your patrons will have access to material in other reQuest libraries.
• Some reQuest libraries' holdings are not in OCLC and reQuest ILL is the best way to access their collections.
• The reQuest catalog is constantly being updated so patrons are requesting from current information.
• Patrons can fill out Interlibrary Loan request forms from home.
• Patrons do not have to type bibliographic information into a request form; the information is transferred with the request.
• reQuest ILL can be used both for book and photocopy requests.
• The system allows both the patron and the librarian the ability to track a request.

Your staff will benefit from reQuest ILL

• Library staff does not have to re-key patron information.
• reQuest ILL allows both the patron and the librarian the ability to track a request.
• Library staff can use a blank ILL form to send a request for material that is not in the reQuest database.
• The system will route a request to potential lenders.
• You can use a default list of lenders or you can set the list of lenders to include preferred libraries you use most frequently.
• You can set the system to send requests to other libraries unmediated.
• Your local call number is on each lending request.
• The system collects statistics for reporting to the State Library.
• It's cost effective. The fixed price structure means the price per request goes down each time borrow or lend on the system.
• Unfilled requests can be sent to a broker library that will refer your patron's request onto the OCLC database.
• reQuest ILL can be set up to work with OCLC so that unfilled requests are sent directly to your OCLC review file.

For more information on reQuest Interlibrary Loan, contact:
Stephen Cauffman, Interlibrary Loan Coordinator
Telephone: (860) 704-2223 or toll free (888) 256-1222