Be it enacted by the Senate and House of Representatives in General Assembly convened:
Subsection (a) of section 16-262d of the general statutes is repealed and the following is substituted in lieu thereof:
(a) No electric, gas, telephone or water public service company, and no municipal utility furnishing electric, gas or water service may terminate such service to a residential dwelling on account of nonpayment of a delinquent account unless such company or municipal utility first gives notice of such delinquency and impending termination BY FIRST CLASS MAIL ADDRESSED TO THE CUSTOMER TO WHICH SUCH SERVICE IS BILLED, at least thirteen calendar days prior to the proposed termination, [by first class mail addressed to the customer to which such service is billed. Such thirteen-day period shall commence from the date such notice is mailed] EXCEPT THAT IF AN ELECTRIC OR GAS PUBLIC SERVICE COMPANY OR MUNICIPAL UTILITY FURNISHING ELECTRIC OR GAS SERVICE HAS ISSUED A NOTICE UNDER THIS SUBSECTION BUT HAS NOT TERMINATED SERVICE PRIOR TO ISSUING A NEW BILL TO THE CUSTOMER, SUCH COMPANY OR MUNICIPAL UTILITY MAY TERMINATE SUCH SERVICE AFTER MAILING THE CUSTOMER AN ADDITIONAL NOTICE OF THE IMPENDING TERMINATION, BY CERTIFIED MAIL, AT LEAST SEVEN CALENDAR DAYS PRIOR TO THE TERMINATION. IN NO EVENT SHALL SUCH COMPANY OR MUNICIPAL UTILITY TERMINATE SERVICE PRIOR TO THE DATE OF THE PROPOSED TERMINATION IN THE INITIAL TERMINATION NOTICE. FOR PURPOSES OF THIS SUBSECTION, THE THIRTEEN-DAY PERIOD AND SEVEN-DAY PERIOD SHALL COMMENCE ON THE DATE SUCH NOTICE IS MAILED. IF SUCH COMPANY OR MUNICIPAL UTILITY DOES NOT TERMINATE SERVICE WITHIN ONE HUNDRED TWENTY DAYS AFTER MAILING THE INITIAL NOTICE OF TERMINATION, SUCH COMPANY OR MUNICIPAL UTILITY SHALL GIVE THE CUSTOMER A NEW NOTICE AT LEAST THIRTEEN DAYS PRIOR TO TERMINATION. EVERY TERMINATION NOTICE ISSUED BY A PUBLIC SERVICE COMPANY OR MUNICIPAL UTILITY SHALL CONTAIN OR BE ACCOMPANIED BY AN EXPLANATION OF THE RIGHTS OF THE CUSTOMER PROVIDED IN SUBSECTION (c) OF THIS SECTION.
Approved May 29, 1996. Effective October 1, 1996.[footer.htm]